KulaHub is a fully integrated set of CRM and marketing tools rarely found all in one system, without the need to export data or plug in APIs
Our cloud-based software allows easy access to the benefits and features of CRM, Workflow Management, Email Design and Broadcast, Events Booking & Management and Online Surveys. The system is fully mobile responsive, with the ability to log in anywhere with internet access.
This powerful hub of marketing savvy is a useful way to support busy business people on the go… Sounds expensive right?
Well it’s surprisingly affordable. For access to the full suite of marketing tools, our prices start at just £399 per year
CRM – Collaborative Contact Management (CCM)
CRM, as you know, means managing your customer relationships. KulaHub has coined the phrase ‘CCM’ as we understand that in addition to knowing everything you possibly can in order to have a meaningful and profitable relationship with your existing and prospective customers – the real power is sharing that knowledge with rest of your colleagues. This is why we have modelled the system on an Unlimited User basis.
- Upload contacts on either an individual or Bulk upload basis via a simple XML file.
- Categorise your data and segment easily on whatever basis makes sense to your business; by Industry, Value, Prospect or VIP for example.
- Associate contacts to multiple Categories.
- Search contacts easily via Category, Individual or Company Name.
- Attach notes and documents to ensure everyone is up to speed with the status of the contact and set tasks and reminders for colleagues to action.
Managing the End to End Process
Have absolute clarity on the status of your sales pipeline, projects and internal workflow processes in one single view. Search by Contact, Company or by the Account or Project Manager responsible to ensure the next step in the process is clear to all. Manage every single step from prospect to sale or project initiation to delivery – documenting all conversations, quotes, through to invoice generation and customer retention activity.
- Create flexible workflows, pipelines and projects from scratch with our customisable tools.
- Easily design quotes and invoices and keep track of all orders and sales.
- Utilise the reporting tool to analyse and track data based on your projects, pipelines and workflows.
- Merge information to branded documents or templates such as quote details, workflow information or site surveys. Enabling you to quickly update the customer on every step of their journey.
- Track team members and the progress of your monthly targets, quickly and effectively.
Event Booking and Management
Successful Events start with good planning, marketing and detailed management. KulaHub facilitates all aspects of the end to end process with ease. From Event Form creation, to delegate booking, payment and management of their specific requirements including dietary, accommodation and travel. Includes the ability to set automated reminders for pre event checklists and post Event follow-up communications.
- Stay on top of your delegate information and quickly access attendee details through effective reporting.
- Collect PayPal payments for bookings and track outstanding payments, making sure nothing gets missed.
- Automate reminders for your events to ensure everybody is fully informed.
- Produce bespoke landing pages for email invitations and embed event booking forms on your website, making attendee booking easy.
- Capture custom information for your events, such as dietary requirements and utilise this information to market to your delegates running up to the event.
Email Design & Broadcast
KulaHub’s integrated CRM and Email marketing capability enables users to easily segment contacts and create highly targeted email marketing lists and broadcast, all within a matter of minutes. Design engaging email content using the 9 stock templates supplied as standard, or create your own bespoke template with the easy to use HTML editor. With a comprehensive real-time reporting suite; see instant results of open, click through, bounce rates and unsubscribes. See continuous conversion rate improvements with A/B testing and triggered automated remarketing campaign capabilities
- Tag emails to see holistic Campaign results, at a glance. Perfect for viewing seasonal campaigns such as Easter and Christmas statistics year on year, rather than on an individual email campaign basis.
- Upsell and cross-sell based on the information being captured in the database, allowing you to be more targeted with your email communications.
- Automate your marketing messages easily using triggered campaigns; perfect for welcome programmes or acknowledgement emails.
- Test and measure subject line content, to ensure you get the best open rates, through simple AB testing.
- View a comprehensive set of results that display your most popular marketing content links, enabling you to have more targeted ‘call to actions’ in future email campaigns.
Understanding what your customers think about your products and services is a crucial part of ensuring continued success in business. KulaHub offers the functionality to create simple online surveys and customer feedback forms. These can be embedded within your website, or sent as an attachment within an email. Analysing feedback is straightforward, with our easy to use reporting function; helping you make informed decisions about changes to your sales and marketing communications.
- Gain a deeper understanding of your database by collecting feedback on new products or services.
- Track and analyse survey results in real time, allowing you to respond quickly to feedback.
- Design bespoke landing pages to capture customer information with our flexible set of design tools.
- Ensure it’s easy for customers to give feedback by embedding surveys within email campaigns or directly onto the website.
- Use this knowledge to develop a more customer centric and targeted proposition.
FULL FEATURE LIST
Still unsure if this is the right system for you? See our checklist below…
- Contact Management
- Lead Management
- Opportunity Management
- Sales Pipeline
- Tasks & Activity Capture
- Document Storage
- Custom fields
- Custom workflows
- Web to Lead Management
- Telesales Tracking
- Internal Calendar
- Responsive design for smartphones
- Bulk Data import/Export
- Easy search and filtering
- Mass Email Marketing
- AB Testing
- Template Design
- Web landing page creation
- Database segmentation
- Automated Campaigns
- Response Tracking
- Event Creation & Marketing
- Survey Creation
- Custom Reporting
- Listing & Forecast Reports
- Advanced Reporting
- Visual Reporting
- Office 365
- Google Analytics
- Ring Central
- User Permissions
- User Groups
- GDPR Compliant
- User activity tracking
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If you like what we’ve told you so far, please get in touch. We’d love the opportunity to discuss how KulaHub could benefit your business by taking you through a 20-30 minute online demonstration of the system.